We have all heard the talk about reclaiming bank charges and the fact that the test case has again been adjourned by the courts. People suffering financial hardship either because they are on benefits or have lost their jobs or maybe their partner, can still claim, as financial hardship cases still have to be looked at by the banks, although you can still send your claim in even if you don't fall into the hardship category, so that you just join the queue of claims waiting to be sorted out. I don't think so many people are aware that they can also claim back ppi if they feel they have been mis-sold a policy. New research by the Financial Services Authority (FSA) says that many consumers may have been mis-sold PPI.
The FSA's survey found that up to a quarter of consumers had bought payment protection insurance (PPI) with a mortgage or other credit agreement without realising that it was optional.
Furthermore, a fifth were unable to pinpoint why they had bought the policy when asked, with more than half citing reasons relating to ‘security’, suggesting that many policies may have been mis sold.
The survey also covers areas including mortgages, personal pensions, investments and general insurance and annuities products.
The research looks into whether consumers received and understood key product details, the factors that influenced them in deciding to buy and their post-sale experience.
The aim of the survey was to ensure ‘that consumers receive and use clear, simple and relevant information from the industry and from the FSA'.
Take action on PPI
If you think you've been mis-sold Payment Protection Insurance, find out how to reclaim your charges and get template letters here:- www.moneysavingexpert.co.uk